What are the check-in/check-out times?
Check-in time is 3:00 pm, check-out time is 11:00 am.
Is there a security deposit?
Yes, the security deposit is $100. If any items are damaged, stained, or missing, they will be replaced and deducted from your security deposit.
What is the cancellation policy?
All cancellations forfeit the $100 security deposit.
Is there Internet access?
Yes, there is free Wifi.
Will my cell phone work?
Yes, we have limited reception on the property, but guests can typically get two bars with AT&T.
What is the main airport on the Big Island?
There are two airports on the Big Island, Hilo International Airport (ITO) in Hilo and Kona International Airport (KOA) in Kona.
Hilo is 45 a minute drive from Lava Lane Cottages, Kona is a 3 hour drive from Lava Lane Cottages.
Do I need a car to get around Hawaii’s Big Island?
Yes, we recommend a rental car to explore the island. We suggest that you make a reservation before you arrive to secure a vehicle. Booking your car with your flight will typically get you the best rate. All major rental car companies are located on the Big Island.
What is the best travel book for the Big Island?
We recommend Hawaii The Big Island Revealed – The Ultimate Guidebook, it is fantastic. There is a copy of this book available in each cottage.
How far is it from Lava Lane Cottages to:
Pahoa: 20 minutes
Hilo International Airport (ITO): 45 minutes
Hawai’i Volcanoes National Park: 45 minutes
Waimea: 2 hours
Kona International Airport (KOA): 3 hours